Don’t Let Users Slip Away: Uncover the Power of Accessibility with a UX Audit!

Hey there, digital product owners! Are you noticing a high dropout rate among your users? Ever wonder why some people visit your website or app but don’t stick around? Well, the answer might lie in accessibility – or rather, the lack thereof. Because we’re here to shed some light on how conducting a UX audit focused on accessibility can be your game changer to keeping users engaged and preventing them from dropping out.

Anish Kumar

Anish Kumar

UX Audit Expert

Impact of Accessibility on User Engagement

Imagine this scenario- you’re browsing a website, and suddenly, you come across a form with tiny text fields and no clear instructions. Frustrating, right? Now, put yourself in the shoes of someone with a visual impairment who relies on screen readers to navigate the web. The lack of proper labels and instructions could make the form completely unusable, leading to frustration and eventual abandonment.

 

But it’s not just about users with varied abilities. Consider the case of mobile users trying to access a website on the go. If the site isn’t optimized for accessibility, they might struggle to interact with it efficiently, leading to a subpar user experience and, ultimately, dropout.

 

In the new age digital world, accessibility is no longer an afterthought – it’s a critical element of good design. Inclusive websites, designed with everyone in mind, not only create a positive user experience for all, but also open doors for businesses to tap into a wider market.  Imagine the impact of a website that seamlessly guides users, regardless of their abilities. By incorporating accessibility principles from the very beginning, we can create a more inclusive online environment, ensuring everyone has the opportunity to navigate the web with ease and confidence. 

How UX Audit can Solve Accessibility Issues:

Now, let’s talk about solutions. Conducting a UX audit focused on accessibility can be a game-changer for your digital product. Here’s how:

Identifying Accessibility Barriers

An accessibility audit involves evaluating your product’s design and functionality to identify potential barriers for users with disabilities. By uncovering issues such as unclear navigation, inadequate contrast, or non-semantic markup, you can address them before they drive users away.

Improving User Experience for All

Here’s the beauty of accessibility: when you design with inclusivity in mind, you often end up improving the user experience for everyone. For example, implementing clear navigation pathways benefits not only users with disabilities but also those who simply want to find information quickly and easily.

Let’s Bring This home with a Couple of Real-Life Examples:

  • A mobile banking app undergoes an accessibility audit and discovers that its color-coded transaction categories are not distinguishable for users with color blindness. By adding unique icons or alternative text labels to accompany each category, the app becomes more accessible to a wider range of users, reducing dropout rates among color-blind users.
  • An e-commerce website finds that its checkout process is difficult to navigate for users with mobility impairments who rely on keyboard navigation. By implementing skip links and ensuring that all interactive elements are keyboard accessible, the website enhances the checkout experience for all users, resulting in fewer abandoned carts.

Accessibility is a Journey, Not a Destination

The tech world is constantly evolving, so don’t treat accessibility as a one-time fix. Regularly revisit your product’s accessibility features and stay updated on the latest standards. Remember, a truly inclusive digital product is the one that keeps getting better for everyone. Think of it as a continuous process of refinement, ensuring your website or app remains accessible and user-friendly for years to come.

Conclusion: Start Your Product’s Accessibility Journey Today!

In a world where digital experiences shape our everyday lives, accessibility isn’t just a nice-to-have—it’s a must-have. By conducting a UX audit focused on accessibility, you can stop users from dropping out and create digital products that are truly inclusive and user-friendly. So, what are you waiting for? Take the first step  towards a more accessible future for your product today!